Frequently Asked Questions
How do I reserve?
What's included with a Bounce House rental?
Are you really from Calabasas?
Yes, we are a local business - we grew up in the valley and happily reside in Walnut Acres.
What is the rental minimum?
$400 excludes delivery fee.
Do you provide balloon/event planning services?
No. We confidently recommend the following vendors:
The Lovely Garland - Balloons
Feather Fox Designs - Balloons
Hudson Productions - Event Planning
Brenarte & Co - Event Planning
Little Artist Party - Activities/Arts & Crafts
Do you rent ball pits, or soft play products?
Yes, we have a 7x7 ball pit with a slide! No soft play - we recommend Soft Play LA.
Do you rent chairs and tables?
We rent kids tables and chairs through our brand Little Calabasas, there is a $400 minimum without delivery fee outside of delivery range.
Do you offer quotes?
We do not provide quotes for rentals of two items or fewer, as our prices are delineated on our site.
Can we do self pick up?
We currently do not offer self-pickup, as we require that our products be handled and managed by trained team members.
What must be confirmed prior to booking?
Please pre-warn us if these requirements cannot be met so we can schedule our team accordingly.
- Bounce Houses cannot ascend or descend more than 4 steps of stairs
- Client must ensure 3-foot width clearance and flat hard ground surface
- No delivery up/down steep hills or driveways (minimum 350 lbs weight)
What is not allowed in our Bounce Houses?
Shoes, food, drinks and absolutely NO PAINT OR MESSY ELEMENTS OF ANY KIND. Additional fees will occur if Bounce House is returned excessively dirty.
Do you do partial day rentals?
We exclusively offer full-day rentals. This policy is in place to ensure thorough cleaning and sanitation between each rental.
Do you offer refunds of deposit?
Deposits are non-refundable. However, we do issue credit, which can be used within a year.
How much is the deposit?
The deposit is 50% of the total rental cost.
Do you have generators rental?
Yes, we rent generators for $200.
Do you offer late night pick up?
Any pickups scheduled after 6:30 PM are classified as late-night, incurring an additional $250 charge, subject to availability.
Hard pick up times
Can be made with fees starting at $100, subject to availability.
Do you offer overnight rentals?
Additional $250 for overnight rentals - contingent on availability.
Certificate of Insurance (COI)
Additional Endorsement on Certificate of Insurance (required for most venues) - $200 fee must be included in the initial request - does not guarantee COI issuance.
What are your travel fees?
Travel Fee from Calabasas (91302):
0-10 miles = Free
11-20 miles = $75
21-26 miles = $125
Approval is required for distant locations within our travel range.
Complimentary delivery to: Calabasas, Hidden Hills, Woodland Hills, West Hills, Porter Ranch, Granada Hills, Northridge, Encino, Tarzana, Agoura Hills, Westlake Village, and Thousand Oaks.
What size are your Bounce Houses?
The sizes of our Bounce Houses are detailed in the product descriptions in our Catalog.
For any other special arrangements, or questions, contact us!
hello@calabasasbouncehouse.com | (747) 263-2935
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